Acknowledgements


Setting up, getting started

Refer to the guide Setting up and getting started.


Design

:bulb: Tip: The .puml files used to create diagrams in this document docs/diagrams folder. Refer to the PlantUML Tutorial at se-edu/guides to learn how to create and edit diagrams.

Architecture

The Architecture Diagram given above explains the high-level design of the App.

Given below is a quick overview of main components and how they interact with each other.

Main components of the architecture

Main (consisting of classes Main and MainApp) is in charge of the app launch and shut down.

  • At app launch, it initializes the other components in the correct sequence, and connects them up with each other.
  • At shut down, it shuts down the other components and invokes cleanup methods where necessary.

The bulk of the app’s work is done by the following four components:

  • UI: The UI of the App.
  • Logic: The command executor.
  • Model: Holds the data of the App in memory.
  • Storage: Reads data from, and writes data to, the hard disk.

Commons represents a collection of classes used by multiple other components.

How the architecture components interact with each other

The Sequence Diagram below shows how the components interact with each other for the scenario where the user issues the command delete 1.

Each of the four main components (also shown in the diagram above),

  • defines its API in an interface with the same name as the Component.
  • implements its functionality using a concrete {Component Name}Manager class (which follows the corresponding API interface mentioned in the previous point).

For example, the Logic component defines its API in the Logic.java interface and implements its functionality using the LogicManager.java class which follows the Logic interface. Other components interact with a given component through its interface rather than the concrete class (reason: to prevent outside component’s being coupled to the implementation of a component), as illustrated in the (partial) class diagram below.

The sections below give more details of each component.

UI component

The API of this component is specified in Ui.java

Structure of the UI Component

The UI consists of a MainWindow that is made up of parts e.g.CommandBox, ResultDisplay, PersonListPanel, StatusBarFooter etc. All these, including the MainWindow, inherit from the abstract UiPart class which captures the commonalities between classes that represent parts of the visible GUI.

The UI component uses the JavaFx UI framework. The layout of these UI parts are defined in matching .fxml files that are in the src/main/resources/view folder. For example, the layout of the MainWindow is specified in MainWindow.fxml

The UI component,

  • executes user commands using the Logic component.
  • listens for changes to Model data so that the UI can be updated with the modified data.
  • keeps a reference to the Logic component, because the UI relies on the Logic to execute commands.
  • depends on some classes in the Model component, as it displays Person object residing in the Model.

Logic component

API : Logic.java

Here’s a (partial) class diagram of the Logic component:

The sequence diagram below illustrates the interactions within the Logic component, taking execute("delete 1") API call as an example.

Interactions Inside the Logic Component for the `delete 1` Command

:information_source: Note: The lifeline for DeleteCommandParser should end at the destroy marker (X) but due to a limitation of PlantUML, the lifeline reaches the end of diagram.

How the Logic component works:

  1. When Logic is called upon to execute a command, it is passed to an AddressBookParser object which in turn creates a parser that matches the command (e.g., DeleteCommandParser) and uses it to parse the command.
  2. This results in a Command object (more precisely, an object of one of its subclasses e.g., DeleteCommand) which is executed by the LogicManager.
  3. The command can communicate with the Model when it is executed (e.g. to delete a person).
  4. The result of the command execution is encapsulated as a CommandResult object which is returned back from Logic.

Here are the other classes in Logic (omitted from the class diagram above) that are used for parsing a user command:

How the parsing works:

  • When called upon to parse a user command, the AddressBookParser class creates an XYZCommandParser (XYZ is a placeholder for the specific command name e.g., AddCommandParser) which uses the other classes shown above to parse the user command and create a XYZCommand object (e.g., AddCommand) which the AddressBookParser returns back as a Command object.
  • All XYZCommandParser classes (e.g., AddCommandParser, DeleteCommandParser, …) inherit from the Parser interface so that they can be treated similarly where possible e.g, during testing.

Model component

API : Model.java

The Model component,

  • stores the client list data i.e., all Person objects (which are contained in a UniquePersonList object).
  • stores the currently ‘selected’ Person objects (e.g., results of a search query) as a separate filtered list which is exposed to outsiders as an unmodifiable ObservableList<Person> that can be ‘observed’ e.g. the UI can be bound to this list so that the UI automatically updates when the data in the list change.
  • stores a UserPref object that represents the user’s preferences. This is exposed to the outside as a ReadOnlyUserPref objects.
  • does not depend on any of the other three components (as the Model represents data entities of the domain, they should make sense on their own without depending on other components)

The Person component,

  • Has 6 compulsory attributes (Name, Phone, Address, Email, Nric, LicencePlate) and 2 optional attributes (Remark and Tag)
  • Tag can store any amount of tags
  • Has a Policy, which is optional for a person to have, but is stored in the Person class regardless
    • If a person has a policy attached to them, Policy will simply hold their information (i.e. Company, PolicyNumber, policy issue and expiry date as PolicyDate)
    • If a person does not have a policy attached to them, Policy will hold default values
:information_source: Note: An alternative (arguably, a more OOP) model is given below. It has a Tag list in the AddressBook, which Person references. This allows AddressBook to only require one Tag object per unique tag, instead of each Person needing their own Tag objects.

Design considerations

Aspect: Whether Policy should be a class of its own

  • Alternative 1: Add policy fields directly as attributes of Person
    • Pros: Less nested classes, easier implementation as AB3 already supports this style
    • Cons: Hard to extend when more policy fields have to be added in the future (e.g. PolicyType)
  • Alternative 2: (current choice) Abstract out Policy as its own class
    • Pros: A more OOP implementation and allows for easier extension

Aspect: How to handle clients with no policy

  • Alternative 1: Make Policy = null for Person with no policy.
    • This was unsafe as when Person is displayed in the UI, methods like toString() would throw errors, violating type safety.
  • Alternative 2: Make policy fields Company, PolicyNumber and PolicyDate be null.
    • This was unsafe as the RegEx check (e.g. isValidPolicyNumber()) done in the constructors would have to be removed, leading to improper input validation.
  • Alternative 3: (current choice) Have default policy parameters for policy fields.
    • Though more checks have to be added when displaying the policies (which is a minor bug), it guarantees type safety and has input validation due to the more defensive programming approach taken

Storage component

API : Storage.java

The Storage component,

  • can save both client list data and user preference data in JSON format, and read them back into corresponding objects.
  • inherits from both AddressBookStorage and UserPrefStorage, which means it can be treated as either one (if only the functionality of only one is needed).
  • depends on some classes in the Model component (because the Storage component’s job is to save/retrieve objects that belong to the Model)

Common classes

Classes used by multiple components are in the seedu.addressbook.commons package.


Implementation

This section describes some noteworthy details on how certain features are implemented.

batchdelete

The batchdelete command allows users to either batch delete people whose policy expiry date is in a specific month or batch delete people whose policy was purchased from a specific company.

Implementation

In this section, we will use the case batch delete people whose policy expiry date is in a specific month to explain its implementation.

The batch delete mechanism is facilitated by DeleteMonth.

It is also facilitated by the operation:

  • ModelManager#batchDeleteWithPredicate(Predicate<Person> predicate) - batch delete all people in the client list who fulfil the given predicate.

This operation is exposed in the Model interface as Model# batchDeleteWithPredicate(Predicate<Person> predicate).

The following sequence diagram shows how the batch delete operation works:

BatchDeleteSequenceDiagram1

  • instance of DeleteMonth is constructed to construct a BatchDeleteCommand.
:information_source: Note: The lifeline for BatchDeleteCommand and BatchDeleteCommandParser should end at the destroy marker (X) but due to a limitation of PlantUML, the lifeline reaches the end of diagram.

BatchDeleteSequenceDiagram2

  • Calling method updateFilteredPersonList to get all people in the client list.
  • Using predicate p to get list of people to delete.
  • Delete all people in the list and return all people left in client list.

Differences in the case batch delete people whose policy was purchased from a specific company:

  • When constructing an instance of BatchDeleteCommand, an instance of Company is passed as argument instead of DeleteMonth.
  • Construct an instance of CompanyContainsKeywordsPredicate instead of PolicyExpiryInDeleteMonthPredicate.
  • Predicate above is used when calling the method batchDeleteWithPredicate.

Design considerations

  • Users may use batch delete to delete all people whose policy expiry is in the specified month and year. For example, delete people did not contact the user to renew their policies for one year.
  • Besides, if users no longer work for an insurance company, they may like to delete people purchase policy from that company.
  • Therefore, Model#batchDeleteWithPredicate(Predicate<Person> predicate) is introduced to allow batch delete by month or company by passing different predicates.


edit

The edit command allows users to edit the details of a person in the client list.

Implementation

The edit mechanism is facilitated by EditCommand. It extends Command with an EditPersonDescriptor to store the details of the person to be edited.

Additionally, it implements the following operations:

  • EditCommand#createEditedPerson(Person personToEdit, EditPersonDescriptor editPersonDescriptor) — Creates and returns a Person with the details of personToEdit edited with editPersonDescriptor.
  • EditCommand#execute(Model model) — Edits the details of the Person in the client list.

The changes are finally made to the client list by calling Model#setPerson(Person target, Person editedPerson).

Given below is the sequence diagram for the edit command:

EditFeatureSequenceDiagram

:information_source: Note: The lifeline for EditCommandParser and EditCommand should end at the destroy marker (X) but due to a limitation of PlantUML, the lifeline reaches the end of diagram.

EditFeatureSequenceDiagram

  • Calling method setPerson to edit the person in client list.
  • Calling method updateFilteredPersonList to update the client list with the edited person.

Design considerations

  • Users may like to edit the details of a person in the client list, in case of changes in the personal details or policy of the person. For example, users may like to update the policy number of a person.
  • Therefore, EditCommand is introduced to allow users to edit the details of a person in the client list.


remind

The remind command allows the user to filter out people whose policy expiry date is approaching within the given number of days.

Implementation

The filtered list will be displayed in the UI. The remind mechanism is facilitated by Model through the following operations:

  • Model#RemindPredicate(int days) - The Predicate to be used for filtering. days represents the number of days from the current date given by the user.
  • Model#updateFilteredPersonList(Predicate<Person> p) - Filters the list of Persons to display by the Predicate p.

Given below is an example usage scenario and how the remind mechanism behaves at each step:

Step 1. The user realises that there may be a set of Persons whose policy expiry date is approaching within 30 days.

Step 2. The user executes remind 30 command in an attempt to find this set of Persons. A Model#RemindPredicate(int days) instance with days being 30 will be created. As described in the Logic Component above, this will create a RemindCommand instance having the RemindPredicate instance as its field.

:information_source: Note: If the number of days given is out of range, an error will be thrown and the application will re-prompt the user to input a valid value.

Step 3. The LogicManager will call RemindCommand#execute() to start filtering the Persons list with the given RemindPredicate. Then, Model#updateFilteredPersonList(Predicate<Person> p) is called with the RemindPredicate as the input to perform the filtering of the list.

Step 4. Finally, a CommandResult instance will be created and returned to display filtered list of Persons to the user.

The following sequence diagram shows how the remind command works:

RemindSequenceDiagram1

:information_source: Note: The lifeline for RemindCommandParser should end at the destroy marker (X) but due to a limitation of PlantUML, the lifeline reaches the end of diagram.

RemindSequenceDiagram2

The following activity diagram summarises what happens when a user executes the command remind 30:

RemindActivityDiagram

Design considerations

Aspect: Whether remind command should take in a value:

  • Alternative 1: remind command without specifying the number of days, default 30 days (which is 1 month).
    • Pros: Shorter command for the user to use, simply just one word.
    • Cons: Not enough flexibility, user may want to find expiry dates beyond 30 days.
  • Alternative 2 (current choice): remind command with number of days given by the user.
    • Pros: Allows more flexibility, now the user can find persons whose expiry dates is not only 30 days.
    • Cons: Need to determine the range of days allowed for the user to enter, security concerns such as integer overflow could occur if user decides to perform malicious activities.


sort

The sort command allows the user to view the profiles arranged in order of earliest to latest policy expiry date, with those profiles that have no policy data placed at the end of the late

Implementation

The sorted list will be displayed in the UI. The remind mechanism is facilitated by Model through the following operations:

  • Model#SortData() - The Unique Person List of the client list is sorted using a PolicyExpirationDateComparator that implements Comparator<Person>

Given below is an example usage scenario and how the sort mechanism behaves at each step:

Step 1. The user wishes to see whose policy expires soon.

Step 2. The user executes sort command to determine the persons whose insurance is going to finish the soonest. The Main Window will call LogicManager#execute(String s). The LogicManager in turn calls AddressBookParser#parseCommand(String s). Here the input is matched to SortCommandParser and ParseCommand#execute() is called.

Step 3. SortCommandParser creates an instance of SortCommand that is returned to LogicManager#execute(String) s. The method CommandResult#execute() is then called where Model#SortData() is called.

:information_source: Note If an additional argument is added following sort command, for instance sort 2, no error will be thrown and the sorted list will be shown as normal. This is because the implementation ignores the arguments.

Step 4. Finally, a CommandResult instance will be created and returned to display sorted list of Persons to the user.

The following sequence diagram shows how the sort command works:

SortSequenceDiagram1

SortSequenceDiagram2

Design considerations

Aspect: Whether sort command should take in a value.

  • Alternative 1 (current choice): sort command does not take in a value but does not throw an exception if an input is produced.
    • Pros: Prevents the need for un necessary exceptions that might affect the running of the program
    • Cons: The arguments might be nonsensical, for instance sort 2 could instead be used to provide the 2 most closely expiring profiles.
  • Alternative 2 : sort command does not take in a value and produces exception if an input is produced
    • Pros: Prevents nonsensical inputs
    • Cons: Lack of functionality as specified for alternative 1. There is also a lack of flexibility.
  • Alternative 3 : sort command takes in a value so the user can specify how many profiles they wish to view
    • Pros: Provides maximum flexibility and functionality

remark

The remark command allows the user to add optional remarks to a person.

Implementation

This was implemented according to the tutorial of adding a command. remark works similarly to edit, but is only editing the Remark attribute of the Person. To add this feature, the following were done:

  • Include optional Remark attribute in Person class
  • Add parsers to handle the remark command, with the functionality specified in the user guide

Design considerations

Aspect: Whether the prefix r/ is necessary.

  • Alternative (not taken): To remove the need for the prefix such that the command format is remark INDEX REMARK
    • Pros: For a fast typer, this would save time to not need to type special characters like /
    • Cons: May lead to invalid behaviour not being flagged out appropriately, such as if user type remark 1 2 Likes hiking!, thinking it would add remarks to clients 1 and 2.
    • Cons: Does not leverage on existing ArgumentMultimap as a separate parsing of input is necessary, which gives way to more potential errors.

[Proposed] Undo/redo feature

Proposed Implementation

The proposed undo/redo mechanism is facilitated by VersionedAddressBook. It extends AddressBook with an undo/redo history, stored internally as an addressBookStateList and currentStatePointer. Additionally, it implements the following operations:

  • VersionedAddressBook#commit() — Saves the current client list state in its history.
  • VersionedAddressBook#undo() — Restores the previous client list state from its history.
  • VersionedAddressBook#redo() — Restores a previously undone client list state from its history.

These operations are exposed in the Model interface as Model#commitAddressBook(), Model#undoAddressBook() and Model#redoAddressBook() respectively.

Given below is an example usage scenario and how the undo/redo mechanism behaves at each step.

Step 1. The user launches the application for the first time. The VersionedAddressBook will be initialized with the initial client list state, and the currentStatePointer pointing to that single client list state.

UndoRedoState0

Step 2. The user executes delete 5 command to delete the 5th person in the client list. The delete command calls Model#commitAddressBook(), causing the modified state of the client list after the delete 5 command executes to be saved in the addressBookStateList, and the currentStatePointer is shifted to the newly inserted client list state.

UndoRedoState1

Step 3. The user executes add n/David …​ to add a new person. The add command also calls Model#commitAddressBook(), causing another modified client list state to be saved into the addressBookStateList.

UndoRedoState2

:information_source: Note: If a command fails its execution, it will not call Model#commitAddressBook(), so the client list state will not be saved into the addressBookStateList.

Step 4. The user now decides that adding the person was a mistake, and decides to undo that action by executing the undo command. The undo command will call Model#undoAddressBook(), which will shift the currentStatePointer once to the left, pointing it to the previous client list state, and restores the client list to that state.

UndoRedoState3

:information_source: Note: If the currentStatePointer is at index 0, pointing to the initial state, then there are no previous states to restore. The undo command uses Model#canUndoAddressBook() to check if this is the case. If so, it will return an error to the user rather than attempting to perform the undo.

The following sequence diagram shows how the undo operation works:

UndoSequenceDiagram

:information_source: Note: The lifeline for UndoCommand should end at the destroy marker (X) but due to a limitation of PlantUML, the lifeline reaches the end of diagram.

The redo command does the opposite — it calls Model#redoAddressBook(), which shifts the currentStatePointer once to the right, pointing to the previously undone state, and restores the client list to that state.

:information_source: Note: If the currentStatePointer is at index addressBookStateList.size() - 1, pointing to the latest client list state, then there are no undone states to restore. The redo command uses Model#canRedoAddressBook() to check if this is the case. If so, it will return an error to the user rather than attempting to perform the redo.

Step 5. The user then decides to execute the command list. Commands that do not modify the client list, such as list, will usually not call Model#commitAddressBook(), Model#undoAddressBook() or Model#redoAddressBook(). Thus, the addressBookStateList remains unchanged.

UndoRedoState4

Step 6. The user executes clear, which calls Model#commitAddressBook(). Since the currentStatePointer is not pointing at the end of the addressBookStateList, all client list states after the currentStatePointer will be purged. Reason: It no longer makes sense to redo the add n/David …​ command. This is the behavior that most modern desktop applications follow.

UndoRedoState5

The following activity diagram summarizes what happens when a user executes a new command:

Design considerations

Aspect: How undo & redo executes:

  • Alternative 1 (current choice): Saves the entire client list.
    • Pros: Easy to implement.
    • Cons: May have performance issues in terms of memory usage.
  • Alternative 2: Individual command knows how to undo/redo by itself.
    • Pros: Will use less memory (e.g. for delete, just save the person being deleted).
    • Cons: We must ensure that the implementation of each individual command are correct.

Documentation, logging, testing, configuration, dev-ops


Appendix: Requirements

Product scope

Target user profile:

  • is a car insurance agent
  • has a need to manage a significant number of contacts
  • prefer desktop apps over other types
  • can type fast
  • prefers typing to mouse interactions
  • is reasonably comfortable using CLI apps

Value proposition: Provide quick and easy contact management system for car insurance agents to keep track of multiple clients’ details and policies bought by them and have a better overview of the premium due dates.

User stories

Priorities: High (must have) - * * *, Medium (nice to have) - * *, Low (unlikely to have) - *

Priority As a … I want to … So that I can…​
* * * beginner user add a client expand my client list
* * * beginner user delete a client remove entries who I am no longer working with
* * * beginner user find client(s) by fields locate details of clients without having to go through the entire list
* * * beginner user edit a client make changes to details of a client
* * * expert user export the InsureIQ data have a secured copy of all my clients’ information
* * first-time user see the layout of the application filled with dummy data learn how to use the application without corrupting my own data yet
* * first-time user delete all the dummy data start using the application for my own use
* * first-time user import existing data into the system have all my clients in one place for different insurance companies I am working for
* * beginner-user check which policies are close to completion perform follow-up actions outside of the application
* * experienced-user have reminders for premium due dates expiry whenever I start the application notify my clients about the upcoming payment
* * experienced-user add remarks to a client better tailor my interactions with them
* * expert user sort clients by premium due date expiry locate a client who needs to be urgently contacted
* first-time user have a tutorial function familiarise myself with the features and understand how to use the application
* experienced user schedule follow-up calls or meetings with clients directly from the contact number in their profile save the hassle of reaching out to them using another avenue
* experienced user review and categorise clients as leads or clients prioritise my outreach efforts
* experienced user categorise clients by insurance company easily find out which insurance company the client bought insurance from
* experienced user customise the layout of the application better suit my preferences
* expert user generate reports on policy renewals and customer interactions assess my performance
* expert user differentiate between polices based on coverage types provide tailored advice to clients
* expert user track communication history with each client provide personalised service
* expert user automatically edit a client who made their payment for the premium before the due date save the hassle of editing the person manually
* expert user create custom commands successfully perform tasks in a shorter time

Use cases

(For all use cases below, the System is the InsureIQ and the Actor is the User, unless specified otherwise)

Use case: UC1 - List all clients

MSS

  1. User requests to list all clients.
  2. InsureIQ shows a list of all clients.

    Use case ends.

Use case: UC2 - Find clients

MSS

  1. User requests to list clients based on a specific condition.
  2. InsureIQ shows a list of clients that satisfy the condition.

    Use case ends.

Extensions

  • 2a. The conditions specified are of invalid format.

    • 2a1. InsureIQ shows an error message.

      Use case ends.

Use case: UC3 - Add a client

MSS

  1. User requests to add a client.
  2. InsureIQ shows a confirmation message that the client was added.

    Use case ends.

Extensions

  • 2a. The adding of the client fails.

    • 2a1. InsureIQ shows an error message.

      Use case ends.

Use case: UC4 - Delete a client

MSS

  1. User requests to list all clients (UC1) or find clients (UC2).
  2. InsureIQ shows a list of clients.
  3. User requests to delete a specific client in the list.
  4. InsureIQ shows a confirmation message that the client was deleted.

    Use case ends.

Extensions

  • 2a. The list is empty.

    Use case ends.

  • 3a. The given index is invalid.

    • 3a1. InsureIQ shows an error message.

      Use case resumes at step 2.

Use case: UC5 - Edit a client

MSS

  1. User requests to list all clients (UC1) or find clients (UC2).
  2. InsureIQ shows a list of clients.
  3. User requests to edit a specific client in the list.
  4. InsureIQ shows a confirmation message that the client was edited.

    Use case ends.

Extensions

  • 2a. The list is empty.

    Use case ends.

  • 3a. The given index is invalid.

    • 3a1. InsureIQ shows an error message.

      Use case resumes at step 2.

  • 3b. The fields to be edited are of invalid format.

    • 3b1. InsureIQ shows an error message.

      Use case resumes at step 2.

Use case: UC6 – Modify remark of a client

MSS

  1. User requests to list all clients (UC1) or find clients (UC2).
  2. InsureIQ shows a list of clients.
  3. User requests to add or remove remark for a specific client in the list.
  4. InsureIQ shows a confirmation message that the remark was modified.

    Use case ends.

Extensions

  • 2a. The list is empty.

    Use case ends.

  • 3a. The given index is invalid.

    • 3a1. InsureIQ shows an error message.

      Use case resumes at step 2.

Use case: UC7 – Get a reminder for clients with approaching policy expiry dates

MSS

  1. User requests to get a reminder for clients with approaching policy expiry dates within a certain number of days.
  2. InsureIQ filters the list based on the days given.
  3. InsureIQ shows a confirmation message.

    Use case ends.

Extensions

  • 1a. The given number of days is invalid.

    • 1a1. InsureIQ shows an error message.

      Use case ends.

Use case: UC8 – Sort list of clients

MSS

  1. User requests to sort clients by policy expiry date.
  2. InsureIQ sorts the list of clients in the data file from earliest to latest policy expiry date.
  3. InsureIQ shows a confirmation message that the list was sorted.

    Use case ends.

Extensions

  • 1a. There are no clients in the data file.

    Use case ends.

Use case: UC9 – Batch delete clients

MSS

  1. User requests to batch delete clients, either by the policy company or by the month of the policy expiry date.
  2. InsureIQ delete all the clients who fulfil the specific condition in the data file.
  3. InsureIQ shows a confirmation message that the specific clients were deleted.

    Use case ends.

Extensions

  • 1a. The conditions specified are of invalid format.

    • 1a1. InsureIQ shows an error message.

      Use case ends.

Use case: UC10 - Clear all clients

MSS

  1. User requests to clear all clients.
  2. InsureIQ clears all clients in the data file.
  3. InsureIQ shows a confirmation message that all clients were cleared.

    Use case ends.

Extensions

  • 1a. There are no clients in the data file.

    Use case ends.

Non-Functional Requirements

Should work on any mainstream OS as long as it has Java 11 or above installed.

  1. Performance Requirements:
    • The system should respond to user input within 1 second on average.
  2. Scalability:
    • The system should be scalable to accommodate a growing number of car insurance policies and client records.
    • It should support at least 100 client profiles initially and be able to scale to 1,000 over time.
  3. Usability:
    • A user with above average typing speed for regular English text (i.e. not code, not system admin commands) should be able to accomplish most of the tasks faster using commands than using the mouse.
    • The CLI and GUI interfaces should be intuitive and user-friendly, allowing agents to perform tasks efficiently.
    • The system should provide clear error messages and support for keyboard shortcuts for CLI users.
  4. Maintainability:
    • The codebase should follow industry best practices and be well-documented to facilitate maintenance and future updates.
  5. Interoperability:
    • The system should be compatible with various operating systems commonly used by insurance agents.
    • It should support importing/exporting data in standard formats for interoperability with other systems.
  6. Documentation:
    • Comprehensive documentation, including user manuals and technical guides, should be available to assist users and administrators.
    • The documentation should be regularly updated to reflect changes and improvements to the system.

Glossary

  • User: Car insurance agent using the InsureIQ app
  • Client: Buyers / potential buyers that car insurance agent is in contact with, such that it is stored inside InsureIQ
  • Client list: List of clients and their personal and policy details in the InsureIQ app
  • Address book: Same as client list. Kept in code and some explanation as it is the underlying functionality of InsureIQ
  • Mainstream OS: Windows, Linux, Unix, OS-X
  • Standard formats: JSON
:information_source: Note: The terms person and client can be used interchangeably.

Appendix: Instructions for manual testing

Given below are instructions to test the application manually.

:information_source: Note: These instructions only provide a starting point for testers to work on and chart a path through the features; testers are expected to do more exploratory testing.

Launch and shutdown

  1. Initial launch

    1. Download the jar file and copy into an empty folder.

    2. Double-click the jar file.
      Expected: Shows the GUI with a set of sample contacts. The window size may not be optimum.

  2. Saving window preferences

    1. Resize the window to an optimum size. Move the window to a different location. Close the window.

    2. Re-launch the app by double-clicking the jar file.
      Expected: The most recent window size and location is retained.

Deleting a person

Deleting a person when persons are being shown

  1. Prerequisites: Display persons using the list command or other alternative commands such as find. At least one person in the list.

  2. Test case: delete 1
    Expected: First contact is deleted from the displayed list. Details of the deleted contact shown in the status message. Timestamp in the status bar is updated.

  3. Test case: delete 0
    Expected: No person is deleted. Error details shown in the status message. Status bar remains the same.

  4. Other incorrect delete commands to try: delete, delete x, ... (where x is larger than the list size)
    Expected: Similar to previous.

Adding a person

  1. Adding a client without a policy

    1. Prerequisites: All compulsory parameters must be provided.

    2. Test case: add n/Amy Johnson i/951Q p/12345678 e/amy.j@example.com a/123 Main Street t/friends l/SBC9876D
      Expected: Robert Green is added to the data file without a policy. Details of the added person are shown in the status message. Timestamp in the status bar as well as the display list is updated.

    3. Test case: add n/Robert Green i/234F e/robert.g@example.com a/456 Oak Avenue t/neighbors l/SYZ1234E
      Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well as the display list remains the same.

    4. Test case: add n/Amy Johnson i/951Q p/12345678 e/amy.j a/123 Main Street t/friends l/SBC9876D
      Expected: No person is added because one of the inputs is not in the correct format. Error details shown in the status. Timestamp in the status bar is updated. Status bar as well as the display list remains the same.

  2. Adding a client with a policy

    1. Prerequisites: All policy parameters must also be provided along with the compulsory non policy parameters.

    2. Test case: add n/Jennifer White i/789M p/98765432 e/jennifer.w@example.com a/789 Pine Street t/colleagues l/SEF5678P c/InsuranceCo pn/456X pi/10-11-2023 pe/09-11-2024
      Expected: Details of the added person with policy are shown in the status message. Timestamp in the status bar as well as the display list is updated.

    3. Test case: add n/Emily Lim i/345H p/34567890 e/emilylim@example.com a/Blk 345 Jurong t/family c/XYZ Insurance pn/789Z
      Expected: Error details shown in the status. Timestamp in the status bar is updated. Status bar as well as the display list remains the same.

    4. Test case: add n/Jennifer White i/789M p/98765432 e/jennifer.w@example.com a/789 Pine Street t/colleagues l/SEF5678P c/InsuranceCo pn/456X pi/10-11-2023 pe/09-11-2022
      Expected: No person is added to the data file because the policy issue date falls impossibly after the expiry date. Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well as the display list remains the same.

    5. Test case: add n/Jennifer White i/789M p/98765432 e/jennifer.w@example.com a/789 Pine Street t/colleagues l/SEF5678P c/InsuranceCo pn/456X pi/10-11-2023 pe/09-11-2024 in a data file where the same person has already been added.
      Expected: No person is added because the same person already exists in the data file. Furthermore, even if one compulsory field was different, the policy number cannot be reused. Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well as the display list remains the same.

Help command

  1. Prerequisites: None

  2. Test case: help
    Expected: Details of the help page are shown in the status message.
  3. Other test cases that should work include help or help 2
    Expected: Similar to previous

List command

  1. Prerequisites: None

  2. Test case: list
    Expected: Successful listing message is shown in the status message. All the persons added to the program are displayed.
  3. Other test cases that should work include list or list 2
    Expected: Similar to previous

Clear command

  1. Prerequisites: None.

  2. Test case: clear
    Expected: Successful clear message is shown in the status message. All clients in the data file are removed.
  3. Other test cases that should work include clear or clear 2
    Expected: Similar to previous

Editing a person

  1. Editing a client without a policy

    1. Prerequisites: Display persons using the list command or other alternative commands such as find. At least one person in the list. The person to be edited is specified using their index number in the shown list. At least one parameter must be specified. If the policy is to be edited successfully, all four parameters must be specified or an error message is shown.

    2. Test case: edit 2
      Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar remains the same.

    3. Test case: edit 2 n/Alfred a/Batcave
      Expected: Details of the edited person are shown in the status message. Timestamp in the status bar as well as the displayed list are updated.

    4. Test case: edit 2 c/Apple
      Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar remains the same.

    5. Test case: edit 2 c/Apple pn/1234 pi/10-10-2003 pe/10-10-2004
      Expected: Details of the edited person are shown in the status message. Timestamp in the status bar as well as the displayed list are updated.

    6. Other incorrect delete commands to try: edit, edit x, ... (where x is larger than the list size)
      Expected: Similar to previous. Error details shown in the status message. Timestamp in the status bar is updated. Status bar remains the same.

  2. Editing a client with a policy

    1. Prerequisites: At least one client must be displayed. The person to be edited is specified using their index number in the shown list. At least one parameter must be specified. Not all policy parameters must be specified, but if one of the edits is the same as the respective default value, then the entire policy is deleted.

    2. Test case: edit 2 pn/6969
      The person at index 2 is edited with changes to Policy Number. Details of the edited person are shown in the status message. Timestamp in the status bar as well as the displayed list are updated.

    3. Test case: edit 2 pn/NOPOLICY
      Expected: NOPOLICY is the default Policy Number value. The person at index 2 is edited with changes to all four policy parameters to default value such that there is No Policy Found. Details of the edited person are shown in the status message. Timestamp in the status bar as well as the displayed list are updated.

Finding a person

  1. Prerequisites: Display persons using the list command or other alternative commands such as find. At least one person in the list. At least one parameter must be specified. Using find with default policy parameters will yield no results.

  2. Test case: find
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.

  3. Test case: find pn/NOPOLICY
    Expected: NOPOLICY is the default Policy Number value. Successful find command call is shown in the status message. No clients are displayed.

  4. Test case: find n/John
    Expected: Successful find command call is shown in the status message. Clients with Name John are displayed.

Sort command

  1. Prerequisites: Display persons using the list command or other alternative commands such as find. At least one person in the list.

  2. Test case: sort
    Expected: Successful sorting message is shown in the status message. Timestamp in the status bar as well as the displayed list are updated.
  3. Other test cases that should work include sort or sort 2
    Expected: Similar to previous.

Batch Delete Command

  1. Prerequisites: Batch Delete works on all clients and not just those that are displayed. One of company or delete month parameters must be specified but not both.

  2. Test case: batchdelete dm/12-2019
    Expected: Successful batch delete message is shown in the status message. Timestamp in the status bar as well as the displayed list are updated.
  3. Test case: batchdelete dm/12-2016 c/Apple
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.
  4. Test case: batchdelete
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.

Remind command

  1. Prerequisites: Remind works on all clients and not just those that are displayed. The compulsory parameter must be of type integer and within the specified range.

  2. Test case: remind 420
    Expected: Successful remind message is shown in the status message. Timestamp in the status bar as well as the displayed list are updated.
  3. Test case: remind
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.

  4. Test case: remind -1
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.

Remark command

  1. Prerequisites: Display persons using the list command or other alternative commands such as find. At least one person in the list. The person to whom we are removing or adding a remark is specified using index.

  2. Test case: remark 2 r/Contact soon
    Expected: Successful remark add message is shown in the status message. Timestamp in the status bar as well as the displayed list are updated.
  3. Test case: remind 2 or remark 2 r/
    Expected: Successful remark add message is shown in the status message. Timestamp in the status bar as well as the displayed list are updated.
  4. Test case: remark
    Expected: Error details shown in the status message. Timestamp in the status bar is updated. Status bar as well the displayed list remains the same.

Exit command

  1. Prerequisites: None

  2. Test case: exit
    Expected: Successful exit message is shown in the status message. The program is then closed.
  3. Other test cases that should work include exit or exit 2
    Expected: Similar to previous

Appendix: Effort

Achievements of the project

  • Policy class was added with 4 attributes (company, policy number, issue date, expiry date)
  • Person class was extended to include new attributes (NRIC, licence plate, remark, Policy) to cater to car insurance agents managing clients
  • Features added: batchdelete, remark, remind, sort
    • Decided after researching on car insurance and the work of some agents, with more description and justifications found in the main body
  • Enhancements to existing features:
    • find searches by the various fields instead of only name as implemented in AB3 to facilitate car insurance agents’ work
    • Fields are case-insensitive (e.g. licence plate is stored in capital letters, but users can input small letters) to aid a fast typist
  • Enhanced testing of features, which led to code coverage increasing from 75% in AB3 to ~80% in InsureIQ
  • >8,000 LoCs added

Challenges faced

The challenges mainly arose due to the major extension of the Model class

  • Decision on how to handle the Policy details (design considerations mentioned in Model)
  • Changes in almost all files to accommodate the newly extended fields, including changes in constructors and implementations to support the nested Policy
  • Changes in UI to present the new fields clearly without making everything seemed to cluttered as they are all text based
  • Testing required a lot more cases to handle different cases with different fields

Appendix: Planned Enhancements

Below are the planned enhancements to add in the near future to existing features.

Deleting policy attached to client

  1. The current implementation of edit does not restrict the users to pass in the default values for the Policy fields i.e. !@#NO_COMPANY!@# for Company, NOPOLICY for PolicyNumber and 01-01-1000 for PolicyDate
  2. Hence, if any of the default values of the Policy fields is passed in the edit command e.g. edit 1 c/!@#NO_COMPANY!@# or edit 1 pn/NOPOLICY, it deletes the policy attached to that client at index 1
  3. We plan to make a separate command (potential name: policydelete) to allow users to delete the policy attached to a client, and restrict the user from using the default values in the edit command

DeletePolicyFromEdit

:information_source: Note: The add command does not restrict the user from using default values for the Policy fields as well. However, it doesn’t matter since the Policy field in add is optional.

Display clients with expired policy

  1. The current implementation of remind only shows clients with policy expiry dates that are approaching within a certain number of days as specified by the user e.g. remind 30 will show clients with policy expiry dates within the next 30 days, remind 60 will show clients with policy expiry dates within the next 60 days
  2. However, for clients whose policy expiry dates passed the current date, remind does not display those clients
  3. Hence, the remind command will not be able to accurately display the list of clients as it excludes those clients whose policy expiry dates passed the current date
  4. We plan to make a separate command (potential name: expiry) to display the list of clients that has policy expiry dates passed the current date

Retrieving previous successful commands

  1. The current implementations of all commands is as such:
    1. If the command fails, the command will be highlighted in red and presents the error message in the result box CommandFail
    2. If the command succeed, the result of the command will be shown in the result box and the changes to the client list CommandSuccess
  2. With each successful command, the command box will be cleared and the result box will show the latest successful command
  3. Hence, if there are multiple successful commands, the user will have no ability to keep track on what commands he used so far
  4. We plan to allow the recovery of previously succeeded commands using the up arrow key (Just like in UNIX OS)

Sort should not sort data file

  1. The current implementation of sort not only sorts the client list that is displayed to the user, but also sorts the storage file that stores the client details i.e. [JAR file location]/data/insureiq.json
  2. Hence, if the user restarts the application again, the client list displayed to the user will be the already sorted client list
  3. We plan to update the implementation of the sort command such that it will only display the sorted client list to the user, but does not sort the client list in the storage file

Support for multiple policies for same client with same vehicle

  1. The current implementation of add and edit checks for duplicate client by comparing the basic details (Name, Licence Plate, Email, Phone and Address) and if 2 clients have these same fields, add and edit will display the error message to reflect that
  2. Essentially, add and edit only the same client with different vehicle to get a different policy
  3. Hence, if the same client with the same vehicle wants to get more than 1 policy, the add and edit commands restricts that
  4. We plan to update the implementation of the add and edit commands such that for the same client with the same vehicle, it will allow different policies attached to it